Privacy Policy

• Contact info you provide: name, mobile phone number, email address, service address, and any details you share when requesting a quote, booking a cleaning, or messaging us.
• Service info: appointment history, notes about your home (gate codes, pet info you choose to share), photos taken during service, and payment records.
• Employment info (if you apply or work with us): the information on your application and standard HR records.
• Website usage: basic device, browser, and traffic data collected through standard web analytics.

• To schedule, deliver, and follow up on cleaning services.
• To send operational SMS and email messages — appointment confirmations, schedule changes, "we're on our way" alerts, clock-in/out updates for staff, and replies to your questions.
• To bill you, accept payment, and keep accurate business records.
• To improve our services and our website.
• To comply with legal obligations.

When you give us your mobile number — by booking a service, submitting our quote form with the SMS consent box checked, or texting us first — you agree to receive SMS messages from ViraBusters about your service (appointment confirmations, reminders, schedule changes, arrival alerts, and replies to your questions).

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. You can also email info@virabusters.com or call 412-760-0934 to opt out.

We do not share mobile opt-in data or consent with third parties or affiliates for marketing purposes. Mobile information is used only to deliver the services you requested.

We share information only as needed to run our business:

• With our employees and contractors who deliver your cleaning, under confidentiality obligations.
• With service providers that help us operate — for example, our scheduling and database platform, our SMS provider (Twilio), our email provider, and our payment processor — strictly to provide the services you requested.
• When required by law, court order, or to protect our rights.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We use reasonable administrative and technical safeguards to protect your information and keep it only as long as needed to deliver service and meet legal/tax requirements.

• Reply STOP to any SMS to stop text messages.
• Use the unsubscribe link in our emails to stop marketing email.
• Email info@virabusters.com to request access to, correction of, or deletion of your information.

Our services are for adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision.

ViraBusters Home Cleaning Services
Pittsburgh, PA
Phone: 412-760-0934
Email: info@virabusters.com